Lucas de Souza

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Sai Transportes

Sai Transportes

Year

Year

2024

2024

Client

Client

Zeero Digital

Zeero Digital

Role

Role

Product Designer

Product Designer

Sai Transportes is a moving company founded in São Paulo in 2005, initially offering fast deliveries using motorcycles. Over the years, it expanded its services to meet growing client needs, now specializing in residential and commercial moves, hoisting, and secure storage solutions. Sai Transportes offers personalized moving experiences, including packaging, furniture hoisting and recently launched, furniture storage services. With a focus on quality, safety, and efficiency, the company remains dedicated to providing seamless, high-standard logistics solutions in the competitive São Paulo market.

Sai Transportes is a moving company founded in São Paulo in 2005, initially offering fast deliveries using motorcycles. Over the years, it expanded its services to meet growing client needs, now specializing in residential and commercial moves, hoisting, and secure storage solutions. Sai Transportes offers personalized moving experiences, including packaging, furniture hoisting and recently launched, furniture storage services. With a focus on quality, safety, and efficiency, the company remains dedicated to providing seamless, high-standard logistics solutions in the competitive São Paulo market.

Product Design

Product Design

Project Timeline

Project Timeline

3 Months

3 Months

Phases

Phases

2

2

Goals

Goals

01

Digital Repositioning

In the realm of digital strategy, Sai Transportes focuses on transformative repositioning to elevate brand visibility and customer engagement. By redefining its online presence, the company aims to create a seamless digital experience that drives growth and attracts new audiences. With a strong understanding of market trends and user behavior, each step of the process is approached with strategic insight and precision, ensuring that the digital strategy aligns with business goals and enhances the brand's overall impact.

02

Implement SEO

Sai Transportes is committed to boosting its online presence through the implementation of cutting-edge SEO strategies. By optimizing its website for search engines, the company aims to improve visibility, increase organic traffic, and connect with a wider audience. Focused on enhancing both technical and content-driven aspects, the SEO efforts are designed to ensure higher rankings in search results while providing users with a seamless and engaging experience. This strategic approach positions Sai Transportes for long-term digital success and stronger customer engagement.

03

Launch New Service

Sai Transportes is expanding its offerings with the launch of a new furniture storage service, designed to provide customers with secure and convenient storage solutions. Tailored to meet the needs of those looking for temporary or long-term storage, the service ensures flexibility and peace of mind. With a focus on safety and accessibility, Sai Transportes delivers reliable storage options that cater to both individuals and businesses, reinforcing its commitment to providing comprehensive and trusted transport and storage solutions.

Team

Team

Lucas de Souza (Designer)

Guilherme Theodoro (PM)

Cinthia Santana (Dev)

Project Premises

Project Premises

01

Enhance Digital Presence

Focused on elevating its digital presence, Sai Transportes streamlines logistics services to meet the needs of clients across São Paulo. With user-friendly tools and clear navigation, Sai Transportes simplifies the process from service selection to quote requests, offering a seamless and efficient experience. Our goal is to ensure clients find high-quality support at every digital touchpoint.

02

Market Competitiveness

In a highly competitive market, Sai Transportes stands out by prioritizing quality, reliability, and tailored solutions for each client. By continuously adapting to industry demands, we provide efficient, personalized moving and storage services that set a new standard. Sai Transportes remains dedicated to exceeding expectations, offering a competitive edge rooted in exceptional customer care.

03

Customer-Centric Focus

At Sai Transportes, a customer-centric approach is at the heart of everything we do. From personalized moving plans to flexible storage solutions, we are dedicated to meeting each client’s unique needs with care and precision. By listening to feedback and constantly refining our services, Sai Transportes ensures a seamless and stress-free experience tailored to enhance customer satisfaction at every step.

Design & Development

Design & Development

One of the primary validation strategies in this project was thorough benchmarking. Sai Transportes’ competitors had already implemented enhanced user experiences, particularly through tools like space calculators, which helped users estimate both the storage space required and associated costs effortlessly. Recognizing this gap, we aimed to bring Sai Transportes to the forefront by implementing a similar tool that not only matched industry standards but improved upon them with a more intuitive design and clearer guidance.

After incorporating Sai Transportes' unique content and service offerings, each design iteration was refined to align seamlessly with user needs and the company’s core values. This approach ensured that every detail contributed to a cohesive, user-centered experience that set Sai Transportes apart in its industry.

Conclusion

Conclusion

01

Challenges

Throughout Sai Transportes' website development, we navigated several challenges, such as limited client availability and restricted access to high-quality assets. Additionally, evolving market conditions required adjustments to our benchmarking approach, but we adapted to keep the project on track and deliver an impactful final product.

02

Learnings

I would say that I learned the importance of creating a user-friendly experience that simplifies complex services like moving and storage. The goal was to make it easy for users to understand the full range of services, get accurate estimates, and seamlessly request a budget. The development process highlighted the need for clear navigation, an intuitive space calculator, and accessible information, all of which help build trust and facilitate customer decision-making in a competitive market.

03

Impact

The launch of Sai Transportes' new website marked a pivotal moment, especially with the introduction of their furniture storage service. This addition not only broadened the company’s service offerings but also addressed a key customer need, helping to differentiate Sai Transportes in a competitive market. Since the site went live, Sai Transportes has seen notable growth, attracting a wider client base and establishing itself as a reliable, full-service provider in the logistics industry. The enhanced online presence now aligns with the company’s expanding vision, supporting ongoing business growth and setting a strong foundation for future success.

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